More questions? Check our our handy dandy FAQ! Any packages that are sent back because the buyer refused to pay taxes will not be refunded. Please note the buyer (that's you) is responsible for paying any taxes upon arrival in their home country. We will happily provide a replacement or refund. Things that will not work: cursing the gods, shouting angrily, or an email that says where's my package?! This info is provided by the US Government Postal Service so we cannot provide additional info.Īfter tracking your package, if you still think your package is lost please email us via the contact page (politely) with name and order number. Crimson and Clover DOES NOT have control over USPS or USPS tracking. You will receive tracking info once your item is shipped. Please see USPS policies if you would like more info. Therefore Crimson and Clover CANNOT guarantee delivery times. Though packages usually arrive much sooner, please leave up to 3 weeks for domestic delivery and 5 weeks for international. USPS/UPS does NOT guarantee delivery times. UPS Ground takes 1-3 business days depending on your location. Priority Mail usually takes 1-2 business days. *Due to Covid-19, all apparel will take up to 6 weeks before shipping*įirst Class Mail usually arrives within 1-3 business days. Items ship within 1-3 business days unless otherwise specified. *Please note apparel and jewelry ship separately*